what will i need to get my order started?
a clear photo or scanned copy emailed to firstname.lastname@example.org
what if I cant send a scanned copy?
you may take a very focused picture of the signature, in a very lighted area. Send it via email to email@example.com
how many words can I have on the pendant?
the smaller the pendant, the fewer words are going to fit. if you are questioning the words you want, email me @ firstname.lastname@example.org with the size of your desired pendant and a sample of the words. We’ll work together and find a happy resolution!
can I have something on the back?
Of course, for a minimal charge.
will I get a discount for ordering multiple pieces?
yes, if you are using the same signature on the multiple pieces. There is a stamp making process, which is included in the original price. Once that is made for the tag, I can use it over and over.
what if I order different tags for multiple pieces?
you will be discounted for multiple tags that you order for a single piece.
can I buy just the charm?
although it is not my practice, yes you can. however, I only offer a discount for wholesale order for charms for that.
how long does it take for my piece to be made?
this depends on the time of year. It will take approximately 2-4 weeks if you are in need of a rush order, contact me and we will do what we can to help!
how do I care for my jewelry?
the piece is made from pure silver, the chains and wire sterling silver, I recommend using a jewelry cleaning cloth and keeping your pieces in an anti-tarnish or zip lock bag.
can i combine coupons?
coupons cannot be combined for the same order.