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frequently asked

what will i need to get my order started?

a clear photo or scanned copy emailed to


what if I cant send a scanned copy?

you may take a very focused picture of the signature, in a very lighted area. Send it via email to


how many words can I have on the pendant?

the smaller the pendant, the fewer words are going to fit. if you are questioning the words you want, email me @ with the size of your desired pendant and a sample of the words. We’ll work together and find a happy resolution!


can I have something on the back?

Of course, for a minimal charge.


will I get a discount for ordering multiple pieces?

yes, if you are using the same signature on the multiple pieces. There is a stamp making process, which is included in the original price. Once that is made for the tag, I can use it over and over.


what if I order different tags for multiple pieces?

you will be discounted for multiple tags that you order for a single piece.


can I buy just the charm?

although it is not my practice, yes you can. however, I only offer a discount for wholesale order for charms for that.


how long does it take for my piece to be made?

this depends on the time of year. It will take approximately 2-4 weeks if you are in need of a rush order, contact me and we will do what we can to help!


how do I care for my jewelry?

the piece is made from pure silver, the chains and wire sterling silver, I recommend using a jewelry cleaning cloth and keeping your pieces in an anti-tarnish or zip lock bag.


can i combine coupons?

coupons cannot be combined for the same order.

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